Sipping Policy

Shipping Policy Thank you for visiting and shopping at andykart.com. Below are the terms and conditions that constitute our Shipping Policy. 1. Shipping & Processing Times • Order Processing: All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. • Dispatch Notification: You will receive another notification when your order has officially shipped, containing your carrier tracking information. • Peak Seasons: During high-volume sales or festive periods, processing times may be extended slightly. If there is a significant delay in shipment of your order, we will contact you via email or SMS. 2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. • Prepaid Orders: We offer Free Shipping across India on all prepaid orders above ₹499. Orders below ₹499 carry a nominal shipping charge of ₹49. • Cash on Delivery (COD): A fixed handling fee of ₹60 applies to all Cash on Delivery orders, regardless of the order value. • Estimated Delivery Time: o Metro Cities: 2 to 4 business days. o Rest of India: 4 to 7 business days. o Please note: Delivery timelines are estimates provided by our courier partners and are not guaranteed due to potential unforeseen transit delays. 3. Shipment Tracking • Once your package leaves our warehouse, a shipment confirmation email and SMS containing your Tracking ID and link will be sent to your registered contact details. • You can track your parcel actively using the provided link or by visiting the "My Orders" tab inside your account on andykart.com. 4. Delivery Area Restrictions • We ship to over 20,000+ PIN codes across India. • We currently do not support international shipping. • We do not ship to P.O. Box addresses. Please provide a complete physical address along with an accurate landmark and operational mobile number to ensure successful delivery. 5. Damages, Mis-deliveries & Missing Parcels • andykart.com partners with reliable courier networks. However, if you receive your order in a visibly damaged condition or the outer packaging is completely torn, please refuse the delivery and take a photograph of the package. • Report any damaged, wrong, or missing items to our support team within 24 hours of delivery. • Important: We strongly recommend recording a continuous, unedited unboxing video of your package. This video acts as valid proof to quickly resolve disputes related to missing or damaged products. 6. Contact Information If you have any questions or require real-time updates regarding your shipment, please contact us: • Email: support@andykart.com,info@andykart.com • WhatsApp/Call: +91-9817787322,9817787323